Chi tiết tuyển dụng

Tuyển dụng Lead Technical Service Specialist (Diagnostics - South)

Địa điểm tuyển dụng: Hồ Chí Minh
Mức lương: Trên 30 triệu
Tin xác thực Lượt xem: 140

Thông tin tuyển dụng nhanh

Kinh nghiệm: Chưa có kinh nghiệm

Yêu cầu bằng cấp: Không yêu cầu

Số lượng cần tuyển: 0

Ngành nghề:

Hình thức làm việc: Toàn thời gian cố định

Chức vụ: Thực tập sinh

Yêu cầu giới tính: Không yêu cầu

Mô tả công việc

Reporting directly to: Service Manager, ADD Subordinate: Technical Service Specialist Working location: Ho Chi Minh city
Core job responsibilities:
• Provide Expert Service for designated products (IA, CC, Hematology, PRISM, Automation, Informatics, Remote Service)
• Provide escalated service support - handling the most complex repairs and troubleshooting, escalated from level II or level I service interventions
• Provide backup level I and level II service
• Perform new customers and laboratory site inspections for new contract / tender preparations and design for new installations and perform complex instrument installations
• Prepare and participate in Customer business reviews
• Monitor instrument reliability and prepare service recovery plan for highly serviced / highly cost instruments
• Perform advanced technical coaching and training for Abbott Ambassadors, Technical Service Specialists and Senior Technical Service Specialists
• Participate in Area Expert Team for designated product/s

Quyền lợi được hưởng

- 13th payment & performance bonus
- Premium Healthcare
- Training

Yêu cầu công việc

Work Experience:
• More than four years experience as a Technical Service Specialist and or a proven track record in a similar position, supported by management and customer references
• Successful engagement with customers, specifically key stakeholders and lab staff
Core Skill Requirement:
• Excellent product and industry knowledge
• Strong experience and process skills of the business functions service delivery
• Strong communication skills
• Ability to identify and drive resolution of issues
• Technical expert for product line responsibility
• Coaching and training skills
• Strong experience in use of analytical tools and software
• Bachelors degree or equivalent qualification or experience required
• Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred

Yêu cầu hồ sơ

Thông tin liên hệ

Người liên hệ:

Địa chỉ: Melinh Point Tower, 02 Ngo Duc Ke St., Dist.1, HCMC

Hạn nộp hồ sơ: 12/07/2019

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