Chi tiết tuyển dụng

Tuyển dụng Customer Service Executive

Tỉnh thành tuyển dụng: Hồ Chí Minh
Mức lương: Thỏa thuận
Tin xác thực Lượt xem: 135

Thông tin tuyển dụng nhanh

Kinh nghiệm: Chưa có kinh nghiệm

Yêu cầu bằng cấp: Không yêu cầu

Số lượng cần tuyển: 0

Hình thức làm việc: Toàn thời gian cố định

Chức vụ: Trưởng Nhóm

Yêu cầu giới tính: Không yêu cầu

Mô tả công việc

The position is responsible for support doctor and customer to perform service-related operations.
Building good relationships and bringing the best service for the customer.
• Following the care plan of customers to support them make an appointment with doctors according to available schedule.
• Support doctors and customers to provide documentations when they have appointment.
• Consulting services to customers through channels such as fanpage, hotline, care chat, website.
• Support customers to make an appointment with doctor or nurse.
• Coordinate and schedule appointments for doctor and nurse.
• Handle and upload records of customers on the system.
• Survey the opinions of customers after using the service.
• Instruct the customer to use the Jio Health app.
• Contact the customer when they leave information on channels such as email, fanpage, website
• Responding to requests and complaints of customers.
• Work at office - Address: 83b Hoang Sa, Dakao Ward, Distric 1.
• Work on shifts (7 hours) or work as assigned by the superior
+ First shift: 7AM – 2PM
+ Second shift: 1PM – 8PM
+ Third shift: 8AM – 4PM
• Negotiable salary

Quyền lợi được hưởng

- Competitive salary and bonus
- Social insurance, health insurance, unemployment insurance according to Labor Laws
- Professional, dynamic working environment

Yêu cầu công việc

• Having the medical knowledge is one of the strengths.
• Good conversational English.
• Graduation in three-year college or higher.
• Skills: work independently, teamwork, problem-solving, using computer, communication, working under pressure.
• Clear voice, pleasant to the ears.

Yêu cầu hồ sơ

Thông tin liên hệ

Người liên hệ:

Địa chỉ: 2nd Floor, Khai Hoan Building, 83B Hoang Sa, Ward Da Kao, District 1, HCMC

Hạn nộp hồ sơ: 10/04/2019

Giới thiệu về Công ty

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